Sub-optimal image deliveries
The TerrAvion flight operations crew works with one or two-week windows to capture imagery, depending on your subscription region so that they have enough time to work around cloud coverage in the area. However, sometimes the poor weather conditions persist throughout that entire window. In these cases, our pilots will take their best shot at capturing imagery even if it is contaminated by clouds. To the right is an example of a cloudy image that TerrAvion may deliver to an account despite its substandard quality.
Another issue involving clouds is shadows. While the clouds themselves may not be present in a photo, the shadows they cast are. Above is an example of imagery with shadows in it that TerrAvion may deliver to an account despite its substandard quality.
Non-weather related issues
In rare instances, TerrAvion will run into collection issues due to pilot error. Collection issues include flight cuts due to route problems or GPS issues. Substandard image quality can also result from poor flight lines. To the right is an example of a field image with a flight cut. When flight cuts happen, they often times affect only one of four image layers. In such cases, TerrAvion may deliver a cut image to an account despite its substandard quality.
For more information on TerrAvion’s policy regarding the delivery of suboptimal imagery, please fill in the form below and we will be in touch or firstname.lastname@example.org
*State/Region is mandatory so we can have the right person contact you.